Frequently Asked Questions
Shipping
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
The Current Average Processing Time Is 1-2 Weeks, Excluding Airbrushed Products Which May Require Up To 2-4 Weeks, However Depending On Our Order Backlog Is Subject To Change Without Notice.
If You Need An Item Expedited For A Special Event, Specific Date, Excluding Popular Holidays, Please Contact Us & We Will Gladly Attempt To Accommodate You.
For Security Purposes, We Do Not Provide Order Status Updates Via Phone, However You May Call Us Directly To Place An Order At (734) 466-5244,
Upon Making A Purchase, An E-Mail / Text Message Confirming The Order Was Placed With Michigan Metal Artwork Will Be Sent.
You Will Also Receive Another E-Mail When Production Has Started.
*NOTE* If You Did Not Receive An Email, Please Check Spam Folders As Some Internet Providers May Block Us.
Order Status Can Be Viewed Anytime Using The "Order Status" Section On Our Website. You Will Need The Email Address Used At Checkout & The Order Number Starting With MMA-
Once Complete & Depending On Your Shipping Preference Selected, Another E-Mail Will Automatically Be Sent With Either A Shipment Tracking Number Or A Notice That Your Order Is Ready For Local Pickup.
Please Note Order Processing Times May Be (2-3 Weeks) From Initial Purchase Date Around Popular Holidays, Due To Increased Product Demand.
After An Order Is Completed, Domestic Orders Ship Via United States Postal Service Priority Mail Or Via UPS Ground.
International Orders Ship Via DHL Express.
Product
Please Review The Return Policy Under The Customer Service Section.
Our 5 ⭐⭐⭐⭐⭐ Custom Design Services Will Exceed Your Expectations!
We Will Hand Craft A High Quality Metal Memory To Last A Lifetime For Residential, Commercial, & Indoor / Outdoor Enhancements.
Visit The Custom Design Section To Submit Your Request.
Most Of Our Products Are Crafted From High Quality Cold Rolled Steel.
However Aluminum Or Stainless Steel May Also Be Used If Requested By Customer, Or If A Project Requires It.
Depending On The Design & Size, Our Products Are Crafted From 14 or 16 Gauge Steel.
If The Product Size Exceeds 36 Inches, We May Ask If You Would Like To Upgrade To Thicker Steel For An Additional Charge To Maintain Durability.
We Offer A Large Variety Of Different Colors/Finishes From Polished Metal, Copper, Pewter, Gold, Copper / Bronze, & Numerous Airbrushed, Powdercoat & Solid Colors.
You Can Also Contact Us To Request Specific Colors By Sending Us An Email To support@michiganmetalartwork.com Or By Phone At 734-466-5244
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.