Description
Since Many Products Are Made To Order, Processing Times May Be Longer Than Average Prior To Or Around Popular Holidays & Special Sale Events, Due To Increased Product Demand.
**Please Note That Cancellations Must Be Made Within 6 Hours Of Making A Purchase, Otherwise Most Orders Are Then Cut Into Metal As Soon As Possible. You Will Receive An "In Production" Email When The Order Is Placed In A Production Queue For Surface Preparation To Receive Final Color/Finish.**
The Estimated Average Processing Time Is 2 Weeks, Excluding Airbrushed Products & Custom Request Orders Which May Require Up To 4-6 Weeks, However Depending On Our Order Backlog Is Subject To Change Without Notice.
If You Need An Item Expedited For A Special Event, Specific Date, Excluding Popular Holidays, Please Contact Us & We Will Gladly Attempt To Accommodate You.
For Security Purposes, We Do Not Provide Order Status Updates Via Phone, However You May Call Us Directly To Place An Order At (734) 466-5244,
Upon Making A Purchase, An E-Mail / Text Message Confirming The Order Was Placed With Michigan Metal Artwork Will Be Sent.
*NOTE* If You Did Not Receive An Email, Please Check Spam Folders As Some Internet Providers May Block Us.
Order Status Can Be Viewed Anytime Using The "Order Status" Section On Our Website. You Will Need The Email Address Used At Checkout & The Order Number Starting With MMA-
Once Complete & Depending On Your Shipping Preference Selected, Another E-Mail Will Automatically Be Sent With Either A Shipment Tracking Number Or A Notice That Your Order Is Ready For Local Pickup.
Shipping Rates For Orders In The United States Is A Flat Rate Of $8.95 For Order Sub-Totals Under $100 & Free For Order Sub-Totals Over $100.
Shipping Rates For International Orders Are Calculated Using The Shipping Address Entered At Checkout & Also Based On The Total Weight & Box Size Of An Order.
After An Order Is Completed, Domestic Orders Ship Via United States Postal Service Priority Mail, Ground Advantage Or Via UPS Ground.
**Please Note** - We Do Not Provide Refunds If An Order Is Lost In Transit By The Shipping Provider, However We Will Provide A Replacement & Ship It As Quickly As Possible.
USPS® Coronavirus Updates: Expected Delivery Changes
Effective 4/17/2020, USPS Announced Via Their Official Website That Products & Packages May Require More Time To Be Delivered Due To Limited Staff & Transportation Availability As A Result Of The Ongoing COVID-19 Impacts.
**Please Note: This Is Solely Reliant On USPS & Is Not Controlled By Michigan Metal Artwork.**
Questions, Comments Or Concerns Regarding An Order? Customer Service Is Our Top Priority, So Don't Hesitate To Contact Us.
Phone: (734) 466-5244
Email: support@michiganmetalartwork.com
This item was extremely attractive and high quality it exceeded all my expectations. Customer Service was excellent and responsive.The item arrived quickly and was professionally packaged.
What a beautiful piece! Permanent new fixture for our patio!
This is just beautiful. We had intended to put it outdoors on our house, but it’s so cool we want to be able to look at more than that would allow!
My only complaint is that it arrived slightly bent. We got it mostly ok, but I think it should be packed with more than tissue paper. Like styrofoam or real heavyweight cardboard. There were two holes in the box so I think something heavy was placed on the box.
If we didn’t love it so much, we may have sent it back.
Thank you! Very very satisfied otherwise.
Beautiful piece, and seller was extremely helpful
Beautiful quality and colors! Highly recommend.
Payment & Security
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